Adding an Online Market Program
An online market program describes a market that is accessible to neighbors via a web page or online ordering portal.
To create a new online market program on a location profile, click Locations in the left navigation menu, then click the List icon in the desired location’s row.
Click the Add Program button to add the online market program information. Type the name of the program in the Program Name text area. From the Program Category field, click the drop-down list, then click Online Market to select it.
The remaining fields are optional and will be visible on the public map. If you have another program to add, click the + Add Another Program button and follow the same instructions. When all programs are entered, click Save.
On the next popup window, click Add More Details Now to update more details about your new program or programs. Click No Thanks if finished. The new program is now available for edits in the location profile, under the Programs tab.
Setting Online Market Pickup Hours and Order on Dates
Online market programs typically have different ordering deadlines and pickup deadlines. It is important to differentiate between these dates and times.
To communicate these different deadlines, click Location in the left navigation menu, then search for the location (agency) that has this program. Click the location name or click the vertical dots in the location’s row and click View Location Details.
Click the Programs tab, then scroll to the Online Market program and click the edit icon in the Regular Program Hours section.
In the Regular Program Hours window, create a schedule entry for each pickup session. Start with the frequency of occurrence – select from the following options:
- Day of Week if it occurs every week on the same day
- Occurrence of Day of the Week if it occurs on the 3rd Monday of the month
- Day on Specific Week of Month if it occurs on the Monday falling in the 3rd week of the month
- Every other Week if there is a week off between instances
- Contact for Hours if there is no set time and clients must call ahead
In the Day(s) Open area, select the day or days when the pickup will occur. In the Pickup From area, select the start and end time for the pickup. In the Order Submission Window section, enter text indicating when to make an online order.
NOTE: If you do not see the Order Submission Window field, navigate back to Program Settings, Program Category and select the Online Market option.
The Order Submission Window should clearly describe when online ordering starts and ends for a particular pickup.
Click +Add to Schedule which will populate the hours to the Active Schedules box on the right side of the page. If you have more than one session, you can create another entry and click + Add to Schedule when finished. When the schedule is complete, click the Save Changes button to save it.
EXAMPLE AGENCY
This agency has weekly online orders that are picked up every Wednesday from 9-5. The ordering deadline for that week is the previous Sunday so that they have a couple days to make sure all orders are filled. Here is how they set up their schedule:
Schedule type: Day of Week
Day(s) Open: Wednesday
Pickup From: 9:00-5:00
Order Submission Window: Orders must be placed by the Sunday before pickup. Orders placed after Sunday can be picked up the following week on Wednesday, but not the same week they are placed.
Adding Online Market Ordering Instructions and Links
The Ordering Information field allows online markets to add specific information and instructions about placing and picking up orders. A link to an order form can also be added.
Click the Edit icon in the Ordering Information field to get started.
Enter instructions and information for online ordering. To add a link to an order form, use the Link button next to the formatting options and enter the complete URL for the form’s web address.
NOTE: the URL must include http:// or https://.
Use the Display Text field to type the text to be shown on the map. This text is easier to read and understand than a lengthy URL.
Enter any further instructions in the open text field under Ordering Information at the bottom of the pop-up.
Click Save Changes when finished.