Vivery Dashboards for Food Banks

As a food bank using Vivery, you gain access to a suite of dashboards designed to provide insights into your network and community. Here's a guide to navigating these dashboards:

Accessing Your Dashboards

To find your dashboards in Vivery, use the side navigation menu to go to the report section. Click on any dashboard you'd like to explore.

Network Overview Dashboard

This dashboard offers a high-level snapshot of the organizations, locations, and programs within your network. Key features include:

• Active vs. inactive organizations visibility on the map.
• Open hour coverage across your network by week and month.
• Agency engagement insights through profile claims.
• Profile completeness across your network, including food program features and location features.

This information helps decide which filters can be activated for neighbors on the FindFood map.

Client Activities Dashboard

This dashboard focuses on how neighbors use your FindFood map. It allows you to:

• Track the number of searches and popular filters used, such as day of the week and food program filters.
• Monitor actions taken by neighbors, including clicks to call, get directions, visit websites, download, and access custom links.

This provides insights into community needs and search behaviors.

Data Updates Dashboard

This dashboard provides visibility into profile updates across your network, including:

• Updates at both location and program levels.
• Identification of who made changes, whether it's your team or agency admins.

It helps monitor engagement and support quality control. For detailed updates, refer to the change log in Vivery.

SMS and Auto Site/Feature Overview Dashboard

This dashboard shows which agencies are using text message alerts and automated websites. It includes:

• Agencies with text alerts activated, contact uploads, and message counts.
• Agencies with automated websites activated.

This provides insights into the use of Vivery's communication tools and identifies agencies needing assistance.

Claimed Organizations Dashboard

This dashboard displays the number of organizations that have claimed their profiles, including both active and inactive ones. Features include:

• Full list of unclaimed organizations with unique claim links.
• List of claimed organizations with claim dates.

Use this dashboard for outreach and tracking agency adoption.

Conclusion

These dashboards offer insights into your network's engagement, visibility, and impact. Regular use of these tools will help guide partners, improve your map, and ensure optimal community access to food. For access to the data behind these dashboards, please contact support@vivery.org and we will get you set up with access to Grow, our dashboarding tool.

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